When a severe storm swept through our neighborhood, our home sustained roof damage. Initially, we relied on the assessment provided by the insurance company, but the settlement offered seemed insufficient to cover the necessary repairs. That’s when we decided to seek a second opinion and came across Jon and Jess from JS Marlin.
Jon and Jess arrived promptly and conducted a thorough inspection of our roof. Unlike the initial assessment, they identified several areas of damage that had been overlooked.
After completing their inspection, Jon and Jess sat down with us to explain their findings. They highlighted the discrepancies between their assessment and the insurance company’s initial evaluation. Their expertise and clear communication reassured us that we had made the right choice in seeking their help. They recommended invoking the appraisal clause in our insurance policy, a step we hadn’t considered before.
With Jon and Jess guiding us, we initiated the appraisal process. They coordinated with the opposing appraiser, ensuring that all the necessary documentation and evidence were presented. Throughout the process, Jon and Jess remained actively involved, providing support and clarification whenever needed. Their knowledge of the industry and understanding of insurance policies proved invaluable.
The appraisal process concluded with a significantly higher settlement from the insurance company. Thanks to Jon and Jess’s expertise, we received more than double the initial offer. This additional money allowed us to not only repair our roof but also address other related damages that had been discovered during the appraisal inspection.
We are immensely grateful to Jon and Jess from JS Marlin for their professionalism, dedication, and unwavering support. Their second opinion was not just a service; it was a turning point in our journey to restore our home. They turned a challenging situation into a positive outcome, ensuring that we received the compensation we deserved.
If you ever find yourself questioning the initial assessment of roof damage by your insurance company, we highly recommend seeking a second opinion from Jon and Jess at JS Marlin. Their expertise and commitment can make a significant difference in the outcome of your insurance claim.
Rocco C.
Lighthouse Point, FL
